Cancellation Policy

Joint excursions:

Prices includes Full Insurance.

Full payment necessary prior departure, + 3% charge for online credit card payment.

Child rate between 6 to 12 years old include and free for the infant.

The Company reserves all rights to change the itinerary depending of the weather conditions.

Cancellations by the customer, less than 24h before excursion departure, are subject to a 100% charge of the total amount.

Cancellations by the customer, less than 48h before excursion departure, are subject to a 50% charge of the total amount.

Cancellations by the customer, more than 48h before excursion departure, will be 100% refund less the taxes and transaction fees.

Cancellation by the company Siamtara Pirate Boat Co.,Ltd., in case of bad weather or technical problem of the boat, and we can’t change the date according with the customer will be 100% refund less the taxes and transaction fees.

Private charter:

Deposit 30% of the total amont is required to confirm the booking.

Full payment necessary prior departure, + 3% charge for online credit card payment.

The deposit will not be refund if the customer cancel the cruise less than 1 month before the trip.

The deposit will be 100% refund less the taxes and transactions fees, if the customer cancel the cruise more than 1 month before the trip.

Cancellation by the company Siamtara Pirate Boat Co.,Ltd., in case of bad weather or technical problem of the boat, and we can’t change the date according with the customer will be 100% refund less the taxes and transactions fees.